Job Description Summary
Job Description
Job Descriptions :
- Provide expert application support for specimen management solutions, including blood collection systems and safety needle products.
- Deliver technical consulting to healthcare institutions on best practices for specimen collection, workflow optimization, and product utilization.
- Conduct hands-on training for healthcare professionals and internal teams on proper blood collection techniques, safety protocols, and product handling.
- Promote awareness and adoption of safety-engineered devices (e.g., safety needles) to enhance healthcare worker protection and reduce needlestick injuries.
- Perform pre-analytical quality assessments at customer sites, identifying gaps and recommending improvements to ensure specimen integrity and diagnostic accuracy.
- Collaborate with cross-functional teams (sales, marketing, service) to support product implementation and customer success.
- Troubleshoot and resolve application-related issues, providing timely and professional support.
- Gather customer insights and feedback to contribute to product development and training program enhancements.
- Maintain accurate records of training sessions, customer interactions, technical support, and quality check activities.
Requirements :
- Bachelor's degree in Clinical Pathology, Biomedical Science, Nursing, or a related healthcare field.
- Certified 임상병리사 (Clinical Laboratory Scientist) in Korea or equivalent clinical experience in specimen collection and handling.
- 1–3 years of experience in a clinical, hospital, or medical device environment.
- Strong communication, presentation, and problem-solving skills.
- Experience or understanding of pre-analytical processes and quality assurance in laboratory workflows is a strong plus.
- Passion for healthcare worker safety and familiarity with safety needle products is highly desirable.
- Ability to travel domestically for customer visits, training, and technical consultations.
- Basic proficiency in English is a plus.
Required Skills
Optional Skills
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Primary Work Location
KOR South Korea - Seoul HQ
Additional Locations
Work Shift