BOTTEGA VENETA Private Client Relations Assistant Manager

Responsible for developing and reinforcing a customer-centric culture across different areas of the business, ensuring the correct localization and execution of the global client engagement strategy for the market to increase client acquisition, satisfaction & loyalty

• Develop, plan, and execute private client relations initiatives to elevate brand experience, loyalty, relationship, and desirability while amplifying top-tier clients
• Establish and maintain strong relationships with top-tier clients, consistently delivering memorable and impactful experiences that align with brand strategies
• (off-site event, global brand experience (Fashion Show), collaborating with 3rd party, etc.)
• Proactively work with HO, other departments, and external partners to creatively plan and execute PCR activities to align client engagement strategies and directions with ensuring ROI
• Collaborate with PSR, 3rd parties, and external partners to seek the opportunity of recruiting new high-potential clientele by delivering the brand vision and values

• Develop an annual in-store CRM action plan aligning with business strategies, retail objectives, and CRM targets
• Work closely with HQ and other departments to plan and execute in-store events to enhance client experience, strengthen the relationship with the brand, and drive traffic in-store while managing ROI
• Manage client treatment strategy to deliver elevated experience - personal occasions and local festivity seasonal gifting, etc.

• University Degree in Marketing or equivalent experience
• At least 8years of related experience in luxury fashion/ high-end retail / CRM
• Fluent in English
• CRM or GEM concept and Customer management techniques

• Customer driven orientation
• Strong skills in various MS Office application: Excel, PPT, Word
• Pro-active approach to tasks and ability to manage several projects simultaneously and timely manner
• Excellent communication, relationship building and customer engagement skills

Regular 2025-07-17 Full time BOTTEGA VENETA KOREA LLC