Brokerage Senior Officer

UPS
서울
18시간 전

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在《财富》世界 500 强组织探索您的下一个机会。 设想创新的可能性,体验我们有益的文化,并与才华横溢的团队合作,帮助您每天变得更好。 我们知道要引领 UPS 走向美好的明天,我们需要具有技能且激情满满的人才。 如果您具备领导自己或团队的素质和动力,那么我们会提供职位供您培养自己的技能并将您提升到一个新的水平。

职务描述:

[Key Accountabilities]

1. Strategic Oversight & Team Leadership:
  • Lead and optimize the import clearance process by overseeing operational strategy, team performance, and resource allocation, while acting as a supervisors for complex cases and escalations.
  • Have an accountability/responsibility to achieve group performance and support management.
  • Analyzes current departmental processes to identify inefficiencies and cost reduction opportunities.
  • Verifies transactions to ensure compliance with governmental agency requirements. (eg. Support operations plan to align with single window for E-com shpts by KR customs)

2. Compliance Management & Cross-functional
  • Drive compliance with customs regulations, internal policies, and audit requirements. Support coordination across departments and stakeholders to ensure seamless operations
  • Assists with problem resolution to meet customer needs and to avoid penalties.
  • Find a solution to meet customer's expectation about brokerage service quality

3. Data analysis and support project to support management
  • Generates daily, weekly, and monthly and ad-hoc reports to improve service quality / productivity and etc.
  • Providing support and make solutions about various project execution and support management

4. People Development & Operational Excellence
  • Develop team members, lead high-impact training initiatives, and use data-driven insights to identify process improvements and innovate service quality across brokerage
  • Holds others accountable to established performance levels to achieve individual and group goals.
  • Assists management in resolving individual and group performance issues in accordance with UPS’s policies and procedures in a timely manner to help motivate and foster teamwork.
  • Work flexibility with other brokerage positions

[Job Requirement]

  • Minimum 3 years practical experience in brokerage, clearance and CS work experience is required.
  • Written / Verbal English test are required.
  • Confident, trustworthy, customer-oriented and able to work in a fast paced environment.
  • Positive and able to work well in a team with excellent interpersonal skill.
  • Ability to work with no supervision.
  • Hands-on knowledge in MS office program.
  • Confident, trustworthy, customer-oriented and able to work in a fast paced environment.
  • Positive and able to work well in a team with excellent interpersonal skill.
  • Good ability for data analysis

[Working Hours]

Weekdays: 09:00 AM – 18:00PM (Lunch break: 12:00–13:00)
Saturday/Sunday: Rotational shifts based on a duty roster


员工类型:


永久


UPS 致力于提供一个没有歧视、骚扰和报复的工作场所。

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