Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
Coupang operates in an ever evolving, rapidly changing and a volatile environment. Coupang is committed to conducting business in an ethical, transparent, and professional manner, and in compliance with laws, regulations, and our policies. To maintain highest standards of compliance with the laws and policies, it is imperative that the policies are well embedded in the Company’s culture and all the employees are well versed about the Company’s guidelines / standards / expectations from the employees.
We're looking for a Director, Compliance (Data Retention Compliance Monitoring) to lead and strengthen our data retention and lifecycle management strategies. In this critical role, you'll be responsible for developing, implementing, and overseeing robust frameworks that ensure our compliance with all relevant data retention laws, regulations, and internal policies across our global operations.
You'll lead a team focused on continuous monitoring, auditing, and reporting, ensuring data is retained and disposed of appropriately throughout its lifecycle. This position requires a deep understanding of data governance, data related legal requirements, and the technical aspects of data storage and management.
Key Responsibilities
- Strategy & Framework Development: Design, implement, and maintain a comprehensive data retention audit/monitoring framework considering policies, procedures, and guidelines that align with legal, regulatory, and business requirements.
- Compliance Monitoring: Establish and manage continuous monitoring programs to ensure adherence to data retention policies across all systems, applications, and data repositories.
- Risk Management: Identify, assess, and mitigate risks associated with data retention, including legal, reputational, and operational risks. Develop strategies to address potential non-compliance.
- Monitoring & Reporting: Lead internal compliance monitoring related to data retention, prepare detailed reports on compliance status, and present findings and recommendations to senior leadership.
- Tooling & Technology: Evaluate, recommend, and implement tools and technologies to automate and enhance data retention compliance monitoring, including data mapping, inventory, and disposition solutions.
- Cross-functional Collaboration: Partner closely with legal, IT, security, privacy, and business teams to ensure data retention requirements are understood and integrated into business processes and system designs.
- Team Leadership: Build, mentor, and manage a high-performing team of data retention compliance specialists.
- Regulatory Intelligence: Stay current with evolving data retention laws, regulations, and industry best practices globally, ensuring the framework remains up-to-date and effective.
Basic Qualifications
- 10+ years of experience in data governance, data compliance, or information lifecycle management, with a strong focus on data retention.
- Demonstrated experience with global data regulations and industry-specific data retention requirements.
- Proven track record of developing and implementing robust data retention compliance monitoring programs.
- Strong understanding of the verious data types such as financial, legal, compliance, business data.
- Excellent understanding of data management principles, data architecture, big data platform architecture , and enterprise IT systems including email, chat, wiki, ticket systems.
- Strong analytical and problem-solving skills, with the ability to interpret complex legal and regulatory requirements into actionable policies.
- Exceptional communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
Preferred Qualifications
- End to end E-commerce industry experience.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
- Experience with data discovery, classification, and retention is a plus
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
- Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
- Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
- This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.
https://privacy.coupang.com/en/land/jobs/
Document Return Policy (This notice MUST be included in a job posting in Korea only to comply with the Fair Hiring Procedure Act.)
- This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
- A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
- A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
- In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
- The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.