Field Clinical Engineer

JOB DESCRIPTION:

ABOUT ABBOTT:

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

KEY PURPOSE OF ROLE:

Intracardiac Echocardiography and EP case support and Sales

KEY RESPONSIBILITIES:

• Maintain up to date clinical and technical, relevant to assigned Division, of current and new ABT therapies and technologies as well as a general understanding of the dynamics of the country healthcare market.
• Provide clinical support and assistance to the physicians with ABT equipment throughout the whole national territory
• Act as back-up to Marketing and Sales Manager for the monitoring and correct reporting of product incidents in line with ABT standard procedures.
• Provide operative support for product development programs when requested
• Analyze the technical characteristics of competitors’ devices and contribute information to maintain the Marketing database
• Promote assigned ABT product lines and assist with market penetration & development and the establishment of new accounts by providing technical and professional.
• Conduct product presentations and perform stand duty at exhibitions when requested, responding to technical questions that might be raised by customer.
• Provide training on the application of new products and clinical knowledge of intracardiac echocardiography and Electrophysiology to new physicians or other staffs as well
• Achieves sales target
• Collaborates with manager to implement agreed POA in line with marketing strategy
• Identifies and establishes high quality customer relationships and internal collaboration
• Works within agreed budgets

QUALIFICATIONS:

• Works systematically and logically to resolve problems, address opportunities or manage the situation at hand.
• Develops and uses effective strategies to influence others or to gain their support.
• Oral Communication / Presentation:  effectively transfers thoughts and express ideas verbally in individual or group situations internationally.
• Planning and Organizing :  effectively identifies, plans, schedules and co-ordinates the resources (people, material, information, time) required to Accomplish your goals, is well prepared for every case ensuring they have the right stock and arrives on time.
• Manages own commitments and time, works independently and autonomously across all accounts, completes administrative tasks (particularly the on line diary) accurately and in line with deadlines.
• Establishing and maintaining a highly responsive relationship and effective communication with customers to ensure customer satisfaction.
• Completion of knowing the electrophysiology inside out.
• Completion of ABT product certification. Ensure all ABT standing Quality Procedures are followed and operate at all times in a way that maintains a positive perception of the ABT brand.

OTHER FUNCTIONS AND RESPONSIBILITIES:

• Handle and process customer feedbacks/complaints/product experience in timely manner and according to Abbott Medical Asia’s and Abbott Medical country’s policy and requirement
• Execute the job responsibilities according to applicable standard operating procedures of Abbott Medical Asia and Abbott Medical Country Affiliate
• Ensure applicable standard operating procedures of Abbott Medical Asia and Abbott Medical Country Affiliate are executed
• designated territory by contacting specialists, physicians, pharmacies and/or distributors.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES: