Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.

LC and LCMS Field Service Engineer (신입가능)

Location: Based in Seoul (Suseo) with 80%+ field visits. Driving required. Coverage includes Seoul, Gyeonggi-do, Gangwon-do, and occasional support in parts of Chungcheong-do.
Clients: Supporting diverse clients across pharma/biopharma, semiconductor/materials, academia, and government sectors
Portfolio: LC and LCMS Reference Link

Install and optimize hardware, software, and network products of Thermo Fisher Scientific’s range of LC & LCMS instruments in a professional, reliable, and customer-centric manner.
Diagnose and resolve product performance issues promptly and efficiently.
Conduct regular maintenance and repair services to ensure flawless performance of analytical instruments.
Provide applications support and problem-solving skills for instrument data analysis software.
Guide customers on preventive maintenance and configurations to prevent potential issues.
Proactively respond to potential equipment or software issues to prevent unplanned interruptions.
Deliver fully coordinated solutions, including peripherals, communications, operating systems, and applications software.
Serve as an internal resource on technical issues and handle customer concerns related to products.
Collaborate with Sales, Marketing, and R&D to provide world-class solutions to customers.
Independent work environment – Mostly working alone in the field, requires strong problem-solving and interpersonal skills

Bachelor's or equivalent experience in Chemistry or related fields.
Proven laboratory experience in analytical instruments, preferably in pharmaceutical, bio-pharmaceutical, or government market.
Good knowledge and experience in analytical techniques and method development, specifically Chromatography (HPLC & MS).
User experience in instrument data analysis software.
Excellent problem-solving skills and ability to fix instrument-related issues.
Outstanding drive to learn and expand skills.
Clear, encouraging, and timely written and verbal communication in English and Korean.
Learning agility and a passionate approach