Merchandising Manager

Position

Overview

This role is responsible for leading the merchandising team by combining hands-on management of the High Jewelry product assortment and performance with broader oversight of team members across other product categories. The position plays a critical role in supporting the overall merchandising strategy, enhancing team performance, and ensuring alignment with Tiffany’s brand values and business objectives.

Key Accountabilities

Merchandising Strategy & Cross-Functional Collaboration

• Support the Merchandising Director in developing and executing local merchandising strategies aligned with global directives.
• Collaborate with cross-functional partners to implement initiatives that drive company goals.
• Ensure merchandising plans enhance the client experience and optimize sales performance.
• nalyze local market and competitor trends, providing actionable insights and feedback to the global team.

Sales Forecasting & Business Planning

• Provide SKU-level sales forecasts for new products based on historical data, trend analysis, and market insights.
• Collaborate with Global Assortment Planning to implement strategic and effective product assortments by store for Retail and E-Commerce channels.
• Partner with Demand Planning to align on sales forecasts and with Inventory Planning to optimize supply and ensure strong sell-through.
• Monitor and analyze sales data across categories by channels to identify business opportunities and potential risks.

High Jewelry Category Management

• Curate optimal assortments for High Jewelry doors and exclusive events, ensuring product offerings reflect the company’s luxury positioning and strategic objectives.
• Maintain clear and consistent communication with Global High Jewelry Merchandising regarding performance, product needs, and opportunities.
• Identify client needs in the High Jewelry category through close collaboration with store leaders and secure requested pieces via global coordination.

Team Management & Leadership

• Supervise and guide merchandising team members, ensuring they proactively lead their respective product categories.
• Set clear goals, provide ongoing coaching, and foster a high-performance, collaborative culture.
Promote knowledge sharing and support team members’ development, accountability, and ownership.

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Required Qualifications

• Passion for the luxury jewelry industry, with strong merchandising strategy, analytical skills, and business acumen.
• Minimum of 10 years’ professional experience, including proven leadership in managing teams.
• Ability to work effectively cross-functionally in a fast-paced, matrixed environment.
• Excellent verbal and written communication skills in both Korean and English.
Bachelor’s degree or equivalent qualification.

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Preferred Qualifications

• Previous experience working with a global luxury brand.
• Solid knowledge of gemstones and fine jewelry (GIA certification is a plus).
• Proficiency with Power BI, Anaplan, and other data analysis tools.