Your tasks

• Understanding the sales activity flow of the Sales team and supporting document work related to sales
• Deliver company introduction materials, basic information, and documents.
• Handle RFI (Request for Information) requests via phone or e-mail.
• Support customer satisfaction and feedback collection and analysis.
• Manage repair equipment, progress, and shipping tasks, as well as confirm delivery scheduling.
• Confirm orders and ensure contract fulfillment / check delivery scheduling.
• Manage backlog and outstanding payments, and delivery management.
• Request for the inbound and outbound of demo equipment (reservations), calculate demo equipment sales.
• Compile internal materials for the sales team and support the internal approval process
• Support bids/contracts (prepare documents, check processes, and provide notifications as needed)
• Support Rental companies and Samsung sales (retrieve, organize, and analyze sales information and equipment sales history, and assist in preparing quotations)
• Support for RFQ (Request for Quotation) after defining by the Account Manager and assist in preparing quotation
• Support for specific project tasks (additional involvement based on project scale or customer requests).
• Additional technical support and sales-related assistance as needed.

Your qualifications

• Degree in Business Administration or a related field.
• Minimum of 3 years of experience in sales support, inside sales, order processing, marketing, or customer service.
• Preferred experience with Microsoft Office Suite (Excel, PowerPoint, Word) and SAP.
• Ability to take responsibility and work autonomously.
• Strong ability to collaborate and coordinate with other departments
• Excellent time management and prioritization skills.

Interested?