Company Introduction
We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did I ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
**This opening requires English resume**
Role Overview
As Strategic Talent Partner, you will act as a strategic advisor to Coupang Play organization, closely partnering with leaders to shape and execute people strategies that fuel business success.
You will own end-to-end performance management supported by HR CoE team, ensuring it drives accountability, engagement, and results. Beyond strategy, you will also manage key HR processes and operations – ensuring they flow effectively, stay aligned with company guidelines, and contributes positively to the overall employee experience.
This role is also about delivering customized HR programs tailored to the unique business' needs – across talent, culture, and organizational effectiveness. You will help cultivate a work environment grounded in smart execution, focus, and prioritization, inspiring teams to work better – not just harder.
Key Responsibilities
- Top Talent retention : Ensure employees who are rated "Top Talent" are retained & continue to do well
- Identification of Critical Talent & ensuring critical talent is working on critical roles
- Collaborate with managers to manage low performance issues by taking proactive actions and measures to cultivate high-performing culture.
- Lead and facilitate the talent review process and work with business leaders to develop succession plans and identify and retain high-potential employees.
- Manage executive employee relations issues and suggest appropriate resolution strategies with collaboration of Legal, ER and Compliance.
- Collaborate with HR CoEs and People Operations to deliver customized HR programs and solutions, including but not limited to overall HR process, talent management, compensation, and employee engagement etc.
Basic Qualifications
- HRBP or HRM experience preferably at MNCs and/or large corporations.
- Possess strong communication, persuasion and influencing skills to all levels of employees.
- Effectively work with senior level leadership with good coaching and analytical skills.
- Good understanding on general HR practices in recruitment, compensation/benefits, talent management, performance management and learning and development.
- English proficiency in both written and spoken
Key Leadership Principles
- Influence without Authority
- Wow the Customer
- Disagree and Commit
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
- Job titles and responsibilities may be subject to change depending on the candidate's overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
- Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
- This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.