Main Tasks
- Developing medium to long-range sales plans and preparing strategies to protect, grow, and diversify the relationship with a defined group of existing customers
- Identifying and managing interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities
- Resolving problems and ensuring customers receive high quality customer service
- Developing client retention and growth plans and strategies for developing profitable business with assigned accounts
- Reviewing and reporting on customer retention, business opportunity and market trends