WHAT YOU'LL DO:
- Become an expert user of the Hivemind enterprise software stack.
- Provide technical support and training to customers.
- Develop AI & Autonomy applications using the Shield AI enterprise software development kit.
- Assist the sales team in pre-sales activities, e.g., demos.
- Assist in post-sales deployment and integration of Shield AI enterprise software products.
- Develop and maintain technical documentation and training materials.
- Troubleshoot and resolve technical issues.
- Help customers debug software/API integration issues.
- Collaborate with the engineering team to address customer feedback and improve products.
- Stay at customer sites for extended periods of time
REQUIRED QUALIFICATIONS:
- Bachelor’s degree in Engineering, Computer Science, or a related field.
- 5+ years of experience of industry experience or 4+ years of experience plus a master's degree.
- Ability to travel and stay deployed at customer sites across South Korea.
- Ability to travel to USA for up to 3 months at a time for training.
- 2+ years of experience in an integration/applications engineering role.
- 1+ years of experience working in a startup environment.
- Strong technical background in software engineering.
- Strong proficiency in writing modern C++ code.
- Intermediate proficiency in writing Python code.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability converse fluently in Korean and English.
PREFERRED QUALIFICATIONS:
- Experience in the defense aviation or robotics industry.
- Experience building and running a small enterprise software applications/solutions engineering team.