Customer Excellence Coordinator

What you´ll do

• Manage daily sales orders from diverse channels with high level of customer service.
• Coordinate closing, overdue, credit and so forth.
  
• Publish reports related to sales or customer service on a regular basis.
  
• Deal with customer complaints with stakeholders.
  
• Achieve KPIs with continuous improvement.
  
• Involve in team project related to customer service.

What makes you a good fit

• Bachelor’s degree in related field is required
  
• Minimum of three (3) years' experience in Customer Service of Supply Chain Management is required
  
• Experience in FMCG industry is preferred
  
• Excellent knowledge in MS Office is preferred and SAP user experience is plus
  
• Good communication skills in Korean and English are required

Some perks of joining Henkel

• Diverse national and international growth opportunities
  
• Flexible work scheme with flexible working hours, hybrid work model
  
• Gender-neutral parental leave for a minimum of 8 weeks
  
• Globally wellbeing standards with health and preventive care programs
  
• Support for Employee Contributions of National Health Insurance
  
• Retirement Pension DC
  
• Support for Medical Check-up

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.