Position
This position manages the reservation process through Catch Table, confirming bookings, assigning tables, and accommodating VIP and group requests seamlessly. In this role, Host/Hostess communicates guest needs, special requests, or complaints promptly to management, ensuring an exceptional dining experience for every client. Additional responsibilities may be assigned by the manager to support smooth daily operations.
Job responsibilities
- Greet guests with genuine hospitality, coordinate bookings using Catch Table, and guide them to their seats for a smooth and pleasant arrival.
- Immediately relay VIP requests, guest concerns, and special requirements to the Manager to ensure timely and effective resolution.
- Stay fully informed about menu offerings, operating hours, and promotions to assist guests accurately.
- Support the team with other duties as assigned by the Manager to ensure smooth daily operations.
Profile
- At least 2 years of experience in high-end hotel or fine dining service environments
- Experience assisting VIP guests and providing attentive, personalized service
- Good communication and interpersonal skills, able to collaborate effectively with team members
- Solid command of written and spoken English
- Detail-focused, able to stay composed under pressure, and eager to find practical solutions
- Flexible availability, including weekends and special event days as needed
- Enthusiastic about creating outstanding guest experiences and upholding the LV standards
Preferred Qualification
- Experience in luxury retail or international hospitality, ideally within multi-concept settings like boutique stores combined with café or restaurant services
- Basic understanding of clienteling and experience interacting with VIP or international clients
- Exposure to working in diverse, cross-cultural teams, especially within global luxury brands
Recruitment process
- Please submit your resume in MS-Word format
- Specify which position you are applying to at the subject of the e-mail (ex. F&B Host/Hostess_name)
- 이메일 & 파일 제목을 [F&B Host/Hostess -이름]으로 지원 요망
- Kindly understand that only successful candidates will be informed & invited to the interview
LOUIS VUITTON
MAISON
Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.
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