Process & Strategy Manager (Capex Finance)

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Why this role matters

Coupang is leading innovation across IT and operations through continuous investment in large-scale infrastructure and fulfillment. As the company continues to grow, it has reached a critical point where it must establish new standards for how capital expenditures (Capex) are planned, executed, and systematically managed. At the heart of this transformation is the Capex Finance team.

As Capex Process & Strategy Manager, you will lead the design and implementation of Capex processes, systems, and governance structures. You’ll collaborate with cross-functional teams to build scalable tools and frameworks that support strategic investment decisions and operational excellence.

In a fast-paced and dynamic environment, this role provides a unique opportunity to directly support Coupang’s physical growth and operational efficiency, and to help build a world-class Capex operating Process.

Key Responsibilities

• Establish and operate CapEx-related processes and controls to ensure efficiency and compliance.
• Collaborate with FP&A to enhance the accuracy of CapEx planning through data analysis and reporting.
• Maintain comprehensive documentation of CapEx-related policies, procedures, and operational guidelines.
• Build, configure, and maintain CapEx management systems such as Anaplan, while leading the implementation of new tools.
• Establish key performance indicators for CapEx and implement tracking mechanisms to improve execution.
• Work closely with operations, procurement, and finance teams to drive effective capital investment execution.
• Oversee governance and compliance across CapEx activities, supporting audits and risk assessments.
• Identify user needs and deliver training and support for CapEx-related systems and processes.

Who We’re Looking For

• Fluent in Korean and English (required for global collaboration).
• Proven experience in process development and improvement.
• Project management experience (PMO or system implementation preferred).
• Skilled in policy documentation and process standardization.
• Strong communication skills and ability to manage multiple priorities across diverse teams.
• Familiarity with ERP systems, approval workflows, and budget management tools.
• Strong understanding of financial principles and experience in finance-related roles.
• Hands-on experience in designing and operating Capex or finance/accounting processes (preferred).
• Experience working with developers, data analysts, or business analysts to deliver project outcomes(preferred).
• Experience in a matrix organization or global business environment (preferred)

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.

https://privacy.coupang.com/en/land/jobs/

Document Return Policy

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email ([email protected]). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.