Organization & Role
The Teradyne Global Customer Service (GCS) Korea team is looking for a highly motivated individual to support regional customers. Teradyne GCS Korea is one of the market leaders in providing field service solutions to our customers.
Responsibilities
- Carry out routine service jobs at customer site, including installation, calibration and preventive maintenance.
- Work closely with customers and internal application / engineering team in solving customer’s technical issues.
- Provide training for new customers ( both on line and on site ).
- Work closely with other field service and application engineers in the region, share information and support each other.
Basic Qualifications & Skills
- Equipped with basic electrical / electronic background, understands schematic diagrams.
- Relevant experience in SMT PCB assembly environment will be an added advantage.
- Good analytical skills, able to analyze and approach problems in logical manner.
- Excellent communication skills, able to describe a problem and the solving process effectively.
- Commitment to high standard of work and customer satisfaction.
- Willingness to travel.
Education
- Bachelor degree or Diploma in electrical / electronic engineering.
- Candidate with mechanical engineering or computer science background with relevant experience may also apply.
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