Introduction to the Job
ASML is a global leader in advanced technology systems used to manufacture computer chips. In this role, you will work as a Software Engineer for Field Operations, based in our Hwaseong office in South Korea. You’ll be part of a local team that works closely with one of our key customers, Samsung.
Your main responsibility is to support and improve the software used in ASML machines that are already installed at customer sites. You’ll help solve urgent software issues, prevent future problems, and share insights with our global development teams to improve future products.
This is a great opportunity for someone who enjoys solving real-world technical problems, working directly with customers, and making a visible impact.
Job Mission
To quickly resolve software-related issues at customer sites, improve the reliability of ASML systems, and contribute to long-term product improvements by sharing field insights with our development teams.
Role and Responsibilities
- Troubleshoot and fix urgent software issues on-site at the customer’s facility.
- Act as a communication bridge between the customer, local support teams, and ASML’s headquarters.
- Share knowledge and insights about how customers use our systems to help improve future software.
- Build strong relationships with the customer by providing reliable and proactive support.
Education and Experience
- Bachelor’s, Master’s, or PhD in Computer Science, Embedded Systems, Information Technology, or a related field.
- 5+ years of experience in software development is required; experience in high-tech or manufacturing environments is a plus.
- Having experience in semiconductor industry would be a plus.
Skills and Qualifications
1) Technical Skills
- Solid understanding of software engineering principles.
- Experience working in Agile development environments (e.g., Scrum, SAFe).
- Familiarity with version control and large codebases (e.g., Git, Artifactory).
- Knowledge of continuous integration tools (e.g., Jenkins, Ansible, Jira).
- Programming experience in C, C++, or Java; knowledge of Python, MATLAB, or Julia is a plus.
- Comfortable working in Linux environments and using system analysis tools (e.g., perf, strace, ltrace).
- Basic scripting skills (e.g., Bash).
- Willingness to learn ASML-specific tools and systems.
2) Soft Skills
- Strong communication and collaboration skills.
- Ability to work across different teams and locations.
- A proactive, curious, and problem-solving mindset.
- Passion for continuous improvement and delivering high-quality results.
- Fluent in Korean (required).
This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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