Overview
Chemistry Inside Sales Account Manager will be responsible for developing new leads, communicating with customers, understanding customers' needs, and ensuring a smooth sales process. The position will work in a fundamental role in achieving ambitious customer acquisition and business growth objectives by working closely with the field business group.
The primary responsibilities include preparing quotations for key accounts, managing leads in internal platform and resellers, and providing back-office support to enhance the efficiency of direct sales field operations.
Responsibilities
- Support order and sales of key accounts, resellers and MRO: creating quotations and customer code as well as entering orders through internal platform
- Reseller management: registering new accounts, preparing quotations, providing product consultations, and managing sales processes
- MQL management: qualifying leads and maximizing conversion from lead to opportunity coming via customer web inquiry on chemistry
- Inside sales activities: conducting cold calls and sending e-blasts following marketing campaigns to develop and expand the chemistry business.
- Back-office support: managing demo product physical in/out by recordkeeping through internal platform
- Back-up for representative calls: providing back-up support for main phone line operations, excluding eCommerce-related inquiries and activities
Qualifications
Education:
- University graduate or above with a major in Chemistry, Biochemistry, Biotechnology
Experience:
- 3+ years chromatography experience.
- Good to have strong background on UPLC, Mass Spec and sales support
- Overnight travel is required and international travel as needed
Skills:
- Strong will to achieve sales goals, ability to solve problems and excellent communication and teamwork skills
- Demonstrates integrity, transparency, and humility in all actions.
- Acts as a true company owner, advancing the overall interests of Waters.
- Maintains a broad global perspective on markets, technology, and trends.
- Balances clear strategic thinking with accountability in execution to deliver results.
- Proactively creates an environment where Waters’ people and teams can succeed.
- Highly organized, well-prepared, and excels in time management.
- Good to have strong technical background in analytical technologies, especially LC and MS but not mandatory.
Company Description
Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.
