Customer Quality Engineer

Come join Analog Devices (ADI) – a place where Innovation meets Impact. For more than 55 years, Analog Devices has been inventing new breakthrough technologies that transform lives. At ADI you will work alongside the brightest minds to collaborate on solving complex problems that matter from autonomous vehicles, drones and factories to augmented reality and remote healthcare.

ADI fosters a culture that focuses on employees through beneficial programs, aligned goals, continuous learning opportunities, and practices that create a more sustainable future. 

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible™. Learn more at www.analog.com and on LinkedIn and Twitter (X).

Job Description of Korea Customer Quality Engineer

Analog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. ADI ensures today’s innovators stay Ahead of What’s Possible.

The ADI Korea is seeking a Customer Quality Engineer who is capable to take below responsibilities with described qualification.

Apply now for the opportunity to grow your career and help innovate ahead of what’s possible.

Responsibilities include, but not limited to:

• The Customer Quality Engineer will serve as a liaison to customers and act as the key coordinator/information channel for customer's quality related issues.
• Responsible to work with the customer and factory for resolution of failures / problems customer is experiencing, including reviewing and approving FA and 8D reports.
• Should understand the full problem and/or concern that the customer is reporting, and test, define and characterize them, translate into terms that can be addressed through ADI issue resolution process. This includes communicating with FA lab and/or other responsible engineering departments for FA and 8D to be effectively processed.
• Responsible for delivering qualification data needs including qualification reports, samples, data and negotiation of qualification requirements.
• Responsible for customer Product Change Notices (PCN) requirements and managing other customer notifications, and for qualification and closure of PCN issues with customers.
• Responsible for customer specification & drawing reviews, consolidating Product Line/Manufacturing site responses and communication of final review results to customers.
• The CQE will develop improvement plans to both maintain and improve ADI's quality performance rating that includes customer scorecards.

Minimum qualifications

• At least Bachelor’s degree in Electronic Engineering or equivalent disciplines is required (including graduating in spring 2024)
• Proficient in using Microsoft office tools. Additional computer skills are a plus.
• Comfortable in communication skills both in Korean and English to effectively lead technical discussions and communications with ADI worldwide resources.
• Excellent analytical, problem solving, organizational, and time management skills.
• Works independently with minimum supervision.
• No professional experience required.

Preferred qualifications

• 2 years of related experience is a plus but not a must
• Familiarity with modern semiconductor manufacturing processes

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export  licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls.  As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.