Job Summary
As Director, Strategic Talent Partner – Program Management, you will lead and own core HR programs that support Coupang's dynamic and fast-scaling organization. This is a senior-level, high-impact role that requires strong program ownership, strategic thinking, and the ability to work with senior leadership on large-scale, top-down initiatives. You will be responsible for driving initiatives ranging from performance management, talent development, operational excellence and organizational effectiveness across multiple teams. The ideal candidate will be skilled in program management, comfortable working across multiple systems and data sets, and able to translate numbers into actionable recommendations
What You Will Do
- Partner with senior business leaders and employees to identify their talent needs and provide strategic talent management support based on business understanding.
- Own and lead initiatives on a range of Talent agendas, including but not limited to performance management, compensation review, employee relations, and talent development.
- Collaborate with HR functional teams and People Operations to deliver customized HR programs and solutions, including but not limited to overall HR process, recruitment, talent management, compensation, and employee engagement etc.
- Identify and escalate emerging issues with data-driven recommendations. Propose data backed solutions clearly and effectively to senior leadership
- Collaborate with stakeholders and business leaders to manage performance issues, building scalable and sustainable solutions
Qualifications
- Senior Management experience or leading large business functions preferably at MNCs and/or large corporations.
- Possess strong communication, persuasion and influencing skills to all levels of employees.
- Effectively work with senior level leadership with good coaching and analytical skills.
- Good understanding on general HR practices in recruitment, compensation/benefits, talent management, performance management and learning and development.
- Excellent communication and influencing skills at all levels.
- Ability to navigate ambiguity and drive results in a fast-paced environment.
- Native Korean speaker with professional fluency in English.
- Aim High & Find a Way: Demonstrated ability to manage cross-functional projects or programs at senior leadership levels
- Think Systematically: Understanding and experience applying Continuous Improvement frameworks
- Move with Urgency: Comfortable working in fast-paced, ambiguous environments
