General information
Entity
About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.
By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offersare open to persons with disabilities.
For more information, please visit www.ca-cib.com
Twitter: https://twitter.com/ca_cib
LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/
By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.
Reference
2025-102057Update date
16/07/2025Job description
Business type
Types of Jobs - Sales / Customer Service
Job title
Financing and Client Services, Fixed-Term
Contract type
Fixed-Term Contract
Job summary
Be the entry point of contact for clients during deal lifecycle of financing transactions.
Work hand-in-hand with financing business lines (ITB, ERA and CLF) to support transaction execution.
Coordinate across Front, Middle, and Back Office to ensure delivery to clients.
1. Client Service for Cash Management & EUR Cash Clearing
- Act as the first point of contact for client inquiries and issues – for corp clients (Cash Management) as well as FI clients (EUR Cash Clearing)
- Provide clients with timely and effective responses, and track queries using internal tools (CCM)
- Coordinate with internal teams for transactions to be processed in a timely manner
- Coordinate with internal teams to resolve issues and analyze recurring trends of continuous improvement
- Support the account opening/closure process and maintain documentation standards
- Provide a regular report to relevant business lines
2. Credit/Loan Documentation & Agency
- Support the documentation process from deal origination to termination in coordination with clients, business lines and support teams
- Monitor ongoing transactions, including covenant capturing/tracking, credit risk mitigants management, and handling inquiries from internal/external stakeholders
- Handle administrative tasks including collection and safekeeping of contractual documents, system input of covenants, CPs, and deal structures
- Ensure accurate closure of facilities in systems upon deal termination
- Prepare for regulatory reporting when needed be
- Expertise or experience in agent bank role is a plus but not mandatory
3. KYC Support (Corporate clients)
- Assist clients and Front Office in collecting KYC documentation during client lifecycle: onboarding, periodical review, and termination
- Review and analyze KYC information to ensure compliance with local regulations and global policies
- Coordinate with onshore/offshore teams as needed throughout the KYC process
Position location
Geographical area
Asia, Korea
City
SEOUL
Candidate criteria
Minimal education level
Bachelor Degree / BSc Degree or equivalent
Academic qualification / Speciality
- Bachelor’s degree in any Finance & Banking or equivalent fields is preferred
Level of minimal experience
3-5 years
Experience
- At least 3 years of prior experience in client-facing or Middle Office/Client Services role is preferred
- Proven ability to work collaboratively with Front Office and other business lines across the full lifecycle of client transactions
- Excellent communication and interpersonal skills in both Korean and English, with the ability to engage confidently with internal and external stakeholders
- Proactive, solution-oriented mindset, ability to work well under pressure, ability to prioritize and meet tight deadlines
Languages
NATIVE Korean, Fluent in English
