Position
Mission Statement
As the dedicated HR Business Partner for SSG Main, you will play a pivotal role in launching and shaping the people strategy for our largest new store, supporting over 170 employees across diverse teams. Acting as the primary HR point of contact on-site, you will oversee the full HR spectrum from operations to strategy, ensuring a seamless team launch, effective integration, and long-term engagement. This role requires a strong HR generalist with proven experience in a fast-paced retail or customer centric environment, capable of balancing hands-on operational responsibilities with strategic partnership.
Job responsibilities
Talent Acquisition & Onboarding
- Partner with hiring managers and the Talent Acquisition team to identify staffing needs and execute tailored hiring strategies for each team.
- Support store-level hiring activities as needed, ensuring alignment with brand standards and values.
- Lead the onboarding and integration process for all new joiners, ensuring a positive employee experience and a strong start for every team member.
Employee Relations
- Act as a trusted advisor for employees and managers on all employee relations matters, including performance management, conflict resolution, and workplace concerns.
- Promote a fair, respectful, and engaging workplace culture by proactively addressing employee issues and fostering open communication.
- Conduct internal investigations and provide guidance on disciplinary actions in alignment with company policies and local employment laws.
HR Policy and Compliance
- Ensure HR operations remain compliant with local labor laws and internal policies.
- Work closely with internal and external legal advisors on compliance-related matters.
- Collaborate with the Compensation & Benefits team to regularly review and update HR policies, tailoring them to the evolving needs of the new store environment.
Training and Development
- Identify training needs and coordinate with the Talent Development and Retail Learning teams to ensure timely and relevant training delivery.
- Support the implementation of career development programs such as talent reviews, succession planning, and individual development planning.
- Foster a culture of continuous learning and growth, aligned with store performance and individual goals.
Compensation and Benefits
- Support the Compensation & Benefits team by providing feedback from the store, assisting with benchmarking and salary reviews.
- Serve as a point of contact for SSG Main employees regarding compensation, benefits, leave policies, and wellness initiatives.
Additional information
- 7+ years of HR experience, preferably in a retail, hospitality, or similarly dynamic environment.
- Proficient in English both written & verbal
- Proven ability to manage HR functions in a high-volume, high-growth setting.
- Strong interpersonal skills and the ability to build relationships at all levels of the organization.
- Knowledge of local employment laws and HR best practices.
- Excellent problem-solving and conflict-resolution skills. Comfortable working autonomously while collaborating with cross-functional partners.
