We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
Coupang operates in an ever evolving, rapidly changing and a volatile environment. Coupang is committed to conducting business in an ethical, transparent, and professional manner, and in compliance with laws, regulations, and our policies.To maintain highest standards of compliance with the laws and policies, it is imperative that the policies are well embedded in the Company’s culture and all the employees are well versed about the Company’s guidelines / standards / expectations from the employees.
We're looking for a Senior Director, Cloud Intelligent Cloud Compliance Monitoring to lead our efforts in ensuring robust compliance across our complex cloud environments and emerging intelligent computing initiatives. In this pivotal role, you'll be responsible for developing, implementing, and overseeing the compliance monitoring framework specifically tailored for our cloud infrastructure, AI/ML models, and other advanced computing solutions.
You'll lead a team dedicated to continuous monitoring, auditing, and reporting, ensuring that our innovative use of cloud and intelligent technologies adheres to all relevant legal, regulatory, and internal policy requirements.
This position demands a deep understanding of cloud security, data privacy, AI ethics, and the evolving regulatory landscape impacting these advanced computing domains.
What You Will Do
- Strategy & Framework Leadership: Develop and execute a comprehensive compliance monitoring strategy for all cloud-based services and intelligent computing services based on relevant regulation requirements including Korea and other countries.
- Cloud Service Provider Compliance Monitoring: As a Cloud Service Provider or Could Intelligent Cloud Service Provider, perform compliance monitoring based on the legal requirements of each country where we offer services to identify risks and remediation or mitigations.
- Intelligent Computing Compliance Oversight: Develop and oversee monitoring programs for AI/ML models and data pipelines, focusing on ethical AI principles, data bias, fairness, transparency, explainability, and compliance with emerging AI regulations.
- Risk Management & Mitigation: Proactively identify, assess, and mitigate compliance risks associated with cloud adoption and intelligent computing, including data breaches, misconfigurations, model drift, and regulatory non-compliance.
- Compliance Monitoring & Remediation: Lead internal compliance monitoring pertaining to cloud and intelligent computing compliance. Prepare comprehensive reports, track remediation efforts, and present findings and recommendations to leadership.
- Cross-functional Partnership: Collaborate extensively with engineering, legal, security, privacy, and related stakeholders to enhance the compliance status into new cloud services and intelligent computing solutions.
- Team Leadership & Development: Build, mentor, and lead a high-performing team of cloud and intelligent computing compliance specialists, fostering a culture of excellence and continuous improvement.
Basic Qualifications
- 12+ years of progressive experience in IT compliance, information security, risk management, and cloud computing service.
- Demonstrable expertise with major cloud platforms (AWS, Azure, GCP) and their respective compliance and security offerings.
- Strong understanding of emerging technologies like AI/ML, blockchain, and IoT from a compliance and risk perspective.
- High-level understanding and experience with the legal requirements for Cloud Service Providers and Cloud Intelligent Computing Service and AI related legal requirements
- Proven track record of designing, implementing, and optimizing compliance monitoring programs in complex, dynamic environments.
- Experience working in a regulated Cloud Service Providers industry (e.g AWS, Azure, GCP) is a significant plus.
Preferred Qualifications
- End to end cloud service provider industry experience.
- Strong analytical, problem-solving, and decision-making abilities, with a keen eye for detail and the capacity to synthesize complex technical and legal information.
- Outstanding communication, negotiation, and presentation skills, with the ability to effectively engage and influence executive stakeholders and technical teams.
- Ability to thrive in a fast-paced, innovative, and rapidly evolving technology landscape.
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the email address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
- Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
- This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.
https://privacy.coupang.com/en/land/jobs/
Document Return Policy
- This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
- A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
- A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email ([email protected]). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
- In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
- The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.
