Search suggestions:

경비
요양보호사
임상병리사
청소 구인
굴삭기기사 구인
알바
1급 소방안전관리자
용접일당
생산직
환경미화원
미화원
용접
인턴
Seoul
서울

Senior Specialist - Client Insight & Clientelling

Louis Vuitton
서울
Full time
2일 전

Position

As part of the Client Insight & Clienteling team in Shinsegae Main, the maison’s largest and most strategic retail location in Korea, this position plays a vital role in supporting personalized client experiences and CRM initiatives that drive loyalty and sales. This role partners closely with store teams and cross-functional departments, to execute elevated clienteling programs that match the scale and expectations of Shinsegae Main mega store environment. This position will directly report to Client Insight Manager and dotted line report to Head of Store – Shinsegae Main.

Job responsibilities

Client Communication

  • Support the execution of local communication strategies in alignment with global brand direction, tailored to the scale and audience of Shinsegae Main store.
  • Assist in the activation of high-impact social campaigns to engage the maison and diverse client base across multiple floors and categories.
  • Monitor market trends, store traffic patterns, and competitor activity to inform local actions.

CRM & Client Insights

  • Leverage CRM data to support segmentation and personalization across client base.
  • Track and report key client KPIs across categories/floors to help the store team fine-tune their approach.
  • Collaborate with store teams to execute large-scale and tiered client engagement actions.
  • Ensure CRM activities are consistent with global standards while adapted to the scale of the store.

Clienteling Environment

  • Support the deployment of storewide clienteling tools and ensure adoption across multiple categories
  • Help coordinate and execute pilot projects designed to elevate client service in the store.
  • Promote a culture of client-centric excellence across all store departments and service areas.

Profile

  • 3–5 years of experience in client development, CRM, marketing, or luxury retail
  • Familiarity with clienteling platforms, CRM tools, and social media engagement
  • Excellent communication skills with ability to work across diverse store teams and categories
  • Strong organizational and analytical skills; comfortable handling data and drawing insights
  • Good command of verbal and written English

LOUIS VUITTON
MAISON

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Save Apply
Report job
Other Job Recommendations:

Client Advisor

Valentino S.p.a.
서울
  • Deliver the Valentino Couture Service in an impeccable way...
  • Actively participates to the sales in partnership and OTO...
1주 전

Private Client Executive

Diageo
서울
  • 2. Sales & Client Development 3. CRM & Data...
  • 3. CRM & Data Analytics 4. Event Curation & Brand...
2주 전

Client Relationship Management - Senior Specialist

Marsh McLennan
서울
Maintains and expands low-risk accounts from a small book of business and assists senior level colleagues with maintaining and...
2주 전

IP Renewals Senior Analyst

Clarivate
  • 2년제 대학 전문학사 이상 
  • 영어회화 중급이상 
  • 컴활 중급 이상 ...
4주 전

Client Relationship Lead

International SOS
서울
In this pivotal leadership role, you will be the key link between our U.S. government client, military stakeholders, and...
2주 전

BOTTEGA VENETA Private Client Relations Assistant Manager

Kering
서울
Responsible for developing and reinforcing a customer-centric culture across different areas of the business, ensuring the correct...
2주 전