Join our Market Operations team as a Transaction Processing Specialist, where you will play a crucial role in providing operational support within Commercial & Investment Banking. This position offers an exciting opportunity to ensure timely transaction management and deliver exceptional service to our clients.
As a Transaction Processing Specialist in Market Operations, you will be responsible for ensuring that all aspects of transaction management for clients are completed on time. You will resolve exceptions and client inquiries efficiently, providing subject matter expertise to clients. Your role will also involve managing daily processing tasks, remediation activities, and driving process improvement and automation.
Job Responsibilities:
- Execute assigned tasks with precision and efficiency.
- Lead initiatives for process improvement and automation.
- Manage tasks independently with minimal supervision.
- Maintain a control mindset, being alert to issues and risks impacting processes or the organization.
Required Qualifications, Capabilities, and Skills:
- Understanding of the financial services industry, products, and processes.
- Strong analytical skills with excellent communication and presentation abilities, attention to detail, and accuracy.
- A strong sense of ownership and responsibility.
- Excellent client focus and customer care practices.
- Ability to drive results through effective communication, influence, and interactions.
- Bachelor’s degree.
Proficiency in computer skills, including MS Excel, Word, PowerPoint, and Outlook
Preferred Qualifications, Capabilities, and Skills:
- Experience in middle or back office operations.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
