JOB SUMMARY:
Create relationships with customers through knowledgeable interactions, business discussions and educational interactions. Acquire new business in existing customer base and acquire new customers leading to an overall increase in the territory revenue. Help build customer loyalty through the effective use of IDEXX products & services including in-house and reference laboratory diagnostic solutions in the customer’s practice. The selling focus will be on a customer centric approach to help practices grow their diagnostic revenue with IDEXX as a high value partner.
PRIMARY DUTIES AND RESPONSIBILITIES:
- As the contact person of the customers within the territory
- Deliver monthly, quarterly and annual sales goals, within an expense budget.
- Leverage other sales channels to maximize sales and customer service franchise objectives.
- Develop and support sales processes to improve productivity and ensure that goals are met.
- Analyze the characteristics and trends of the local market and help define customer needs for new or modified products and services.
EDUCATION:
- Bachelors degree or equivalent combination of education and experience required.
- Major in Veterinary preferred.
REQUIRED SKILLS AND ABILITIES:
- High comfort with both outbound and inbound sales activity, combining account strategy with attention to detail.
- Strong communications skills including writing, listening and questioning.
- Sales ability / persuasiveness.
- Strong interpersonal skills with ability to establish rapport quickly, build and maintain relationships.
- Capability to absorb and articulate technical information.
- Highly motivated and goal oriented.
- Strong organizational skills, especially in a multi-tasking environment.
- Effective time management skills to ensure desired business outcomes
- Ability to work both independently and as part of a team.
- Computer proficiency (Microsoft Windows, Excel, Word and Outlook).
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