The Digital Natives - Growth Markets team works with customers in the Software Development & Platform space, to help them grow by leveraging the power of Azure and AI. We work with some of the most exciting growth companies across Asia to create scalable, secure and cost-effective cloud foundations that drive their business.
In the DN team, we are looking for people with a passion for delivering customer success. As a Field CTO, you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Microsoft aspires to help our customers architect and deploy first class cloud infrastructure solutions in Azure to be AI Ready by applying scalable best practices in the cloud with Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF). Azure is the most comprehensive, innovative, and flexible cloud platform today and Microsoft is hiring professionals that will drive customer cloud adoption for AI Innovation within the most important companies in the market. This role is flexible in that you can work up to 50% from home.
Responsibilities
- You will develop relationships with key customer IT decision makers, who drive long-term cloud adoption within their company to enable them to be cloud advocates as well as be the Voice of the Customer and share insights and best practices and connect with Engineering teams to remove blockers.
- You will provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement.
- You will deliver excellence as you own your committed pipeline and ensure delivery in alignment with customer expectations
- You will develop opportunities to drive Customer Success business results by working with technical decision makers to ensure they understand Microsoft's Azure Infrastructure services required to operate AI solutions at scale, inclusive of value proposition and how they get value from their investment in the Microsoft technology.
- You will run Architectural Design Sessions to build plan for implementing solution –governing design in line with customer business goals and their technical environment as you use CAF Landing Zones to rapidly enable migrations, help build customer resiliency in priority areas including Data Platform, Analytics, and prepare our customers for AI Innovation.
- You will identify resolutions to issues blocking go-live of customer success projects by leveraging Azure Data and Analytics technical subject matter expertise and lead technical conversations with customers to drive value from their Microsoft investments and deliver all work according to MS best practices and policies.
- You will demonstrate a Self-Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals as you accelerate customer outcomes and engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-sure and learn from others to help accelerate your customers transformation journey.
Qualifications
- Proficient in English and Korean
- Demonstrated experience creating cloud-based solutions using Azure, AWS or GCP
- Technical mastery of cloud infrastructure and AI, with emphasis on resilient, secure, and optimized architecture
- As an extension of our Engineering team, must have scientific rigour and make a strong case using data
- Proven ability to influence decisionmakers, internally and externally
- Pre-sales or consulting experience is preferred but not necessary
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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