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Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。
職務内容:
[Key Accountabilities]
1. Strategic Oversight & Team Leadership:
- Lead and optimize the import clearance process by overseeing operational strategy, team performance, and resource allocation, while acting as a supervisors for complex cases and escalations.
- Have an accountability/responsibility to achieve group performance and support management.
- Analyzes current departmental processes to identify inefficiencies and cost reduction opportunities.
- Verifies transactions to ensure compliance with governmental agency requirements. (eg. Support operations plan to align with single window for E-com shpts by KR customs)
2. Compliance Management & Cross-functional
- Drive compliance with customs regulations, internal policies, and audit requirements. Support coordination across departments and stakeholders to ensure seamless operations
- Assists with problem resolution to meet customer needs and to avoid penalties.
- Find a solution to meet customer's expectation about brokerage service quality
3. Data analysis and support project to support management
- Generates daily, weekly, and monthly and ad-hoc reports to improve service quality / productivity and etc.
- Providing support and make solutions about various project execution and support management
4. People Development & Operational Excellence
- Develop team members, lead high-impact training initiatives, and use data-driven insights to identify process improvements and innovate service quality across brokerage
- Holds others accountable to established performance levels to achieve individual and group goals.
- Assists management in resolving individual and group performance issues in accordance with UPS’s policies and procedures in a timely manner to help motivate and foster teamwork.
- Work flexibility with other brokerage positions
[Job Requirement]
- Minimum 3 years practical experience in brokerage, clearance and CS work experience is required.
- Written / Verbal English test are required.
- Confident, trustworthy, customer-oriented and able to work in a fast paced environment.
- Positive and able to work well in a team with excellent interpersonal skill.
- Ability to work with no supervision.
- Hands-on knowledge in MS office program.
- Confident, trustworthy, customer-oriented and able to work in a fast paced environment.
- Positive and able to work well in a team with excellent interpersonal skill.
- Good ability for data analysis
[Working Hours]
Weekdays: 09:00 AM – 18:00PM (Lunch break: 12:00–13:00)
Saturday/Sunday: Rotational shifts based on a duty roster
社員タイプ:
常勤
UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。
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