Key Responsibilities:
- Field Office Management and Student Conversions:
- Oversee the entire process from student walk-ins to conversions across all field offices (branches, franchisees, channel partners) within the assigned region.
- Achieve specific student conversion targets for the region.
- Fully comprehend the business model and Standard Operating Procedures (SOPs) required from each field office.
- Travel extensively across the assigned country, targeting major cities and towns to generate student business from Channel Partners.
- Establish new channel partnerships in the allocated region.
- Collaborate with Head Office and HR to effectively organize the region, identifying specific support needs from HO.
- Understand and align the expectations and challenges of both the Business Units (specialized in specific countries) and field offices, and set up an operational framework in consultation with HO.
- Process Efficiency:
- Conduct regular reviews of field offices to identify and resolve bottlenecks, ensuring that service quality and speed are maintained.
- Ensure that student-facing staff in the field are well-trained in relevant knowledge and SOPs.
- Coordination with Business Units:
- Collaborate with Business Units at HO to ensure field offices receive adequate support.
- Liaise with Subject Matter Experts (SMEs) in each Business Unit to ensure field offices are equipped with the knowledge necessary to effectively serve their target students.
- Regional Marketing Activity:
- Plan and execute regional marketing initiatives in coordination with the Head of Marketing at HO.
- Provide ground-level support for marketing activities in each region and assist in tailoring marketing strategies to meet the region's specific needs.
Position Linkages:
The Regional Manager will work closely with:
- Field Offices: Serving as the operational head of the region/country.
- Business Units: Ensuring better alignment between field offices and Business Units to enhance the student experience.
- Marketing: Collaborating on the planning and execution of regional marketing activities.
- Operations in HO: Coordinating all backend processes, including visas.
- Senior Leadership: Providing updates on regional performance and receiving strategic guidance.
Position Challenges:
- Requires a highly energetic individual capable of balancing the demands of HO and field offices.
- Significant travel is required to ensure smooth operations across field offices.
Career Prospects:
- This sales-focused role involves independently managing a region, preparing the incumbent for a future independent P&L role.
- The position offers exposure to the broad field of overseas education and the opportunity to interact with professionals representing leading international universities, providing a rich learning experience.
Job requirements
- High energy professional preferably with experience in dealing in overseas education or an allied field.
- Desired total experience would be about 5-7 years.
- Ability to collaborate with a diverse set of people.
- Ability to learn domain knowledge.
- Proven people management ability to deal with field staff
- Good communication skills
- Eye for details and patience to monitor and manage operations.
- Minimum 2 to 3 years’ experience in the Overseas Education industry is a must
Job Type: Full-time
Pay: 3,500,000원 - 4,800,000원 per month