Demand planning Lead
Functional area: Supply Chain/Logistics
Country: Korea, Republic of
City: Cheonan, South Chungcheong, South Korea
Company name: Edwards Korea Ltd
Date of posting: Jul 29, 2025
[Mission/Purpose of the Job]
The Demand Planning Leader is responsible for leading the global service demand forecasting process across VSS divisions. This role ensures accurate and timely forecasts for pump repairs and spare parts, supporting inventory planning and supply chain efficiency. The demand planning leader will also manage and develop a team member, and fostering a culture of continuous improvement and collaboration encompassing global service organization
[Main Responsibilities]
- Global service forecasting process ownership
- Lead monthly demand forecasting across all VSS product groups and business stakeholders in global STC/PC/DC/PC/Field and on-site to support strategic decision-making.
- Drive implementation and optimization of the forecasting tool and process for newly acquired businesses.
- Collaborate with CC teams, global service planning team to ensure forecast accuracy and manage spare parts planning.
- Manage and develop forecast performance to strengthen organisational demand planning capabilities
- Strategic Long Term demand planning
- Work with Finance & Marketing to gather the information regarding business growth forecast and generate long term plan to facilitate proactive Resource/Investment plans at Global STCs and Product Companies
- Process & Tool improvement project leading
- Lead initiatives to enhance forecasting tools and processes.
- Work closely with Marketing and Digitalization team, and global planning process and tool manager to make the forecasting process more intelligent and efficeient.
- Lead the development and delivery of key forecast performance reports (e.g., Forecast vs. Demand vs. Actual, Forecast Accuracy) using Power BI or similar tools.
- Ensure forecasting data integrity and proactively communicate insights to stakeholders to support decision-making.
- As a global demand planning lead in the VSS logistics group, be involved or lead various VSS projects which need forecasting insight
- Monthly Business Review Meeting(BRM) Leadership
- Own the preparation cycle of forecast-related materials for global BRM meetings.
- Present insights and lead discussions and actions on forecast performance and improvement.
- Cross-functional Collaboration & Guidance
- Proactively support demand-related issue resolution by leveraging data-driven insights, collaborating with cross-functional teams (e.g., Sales, Marketing, Supply planning, end to end supply chain team), and implementing preventive measures to enhance forecast accuracy and responsiveness.
- Provide guidance and knowledge sharing to global stakeholders on forecasting tools, processes, and best practices.
- Design and deliver global training programs to enhance forecasting capabilities.
- Leadership & Talent Development
- Lead and mentor for team, providing guidance, feedback, and development opportunities.
- Manage and support team’s tasks and ensure alignment with business priorities.
- Foster a supportive team environment for internal and external customers and encourages cross-functional collaboration and continuous learning
- Education level
- Bachelor’s degree in Supply Chain Management, Business Administration, Data Analytics, or a related field is required.
- Master’s degree or relevant certifications (e.g., APICS CPIM, CSCP, PMP) are a plus.
- Relevant Previous experience
- 7+ years in manufacturing planning, supply chain, or logistics.
- 4+ years in a global manufacturing environment.
- 2+ years in a leadership or mentoring role preferred.
- Knowledge areas/Skills (minimum level of knowledge to fullfil the role’s responsibilities)
- High level of analytical skills, advanced user of spreadsheets and databases and PowerBI
- In depth understanding of the Supply Chain processes, from forecasting and order management through to factory planning and vendor material planning.
- After sales market experience is a beneficial
- Intermediate to Advanced use of Planning and Reporting systems,Business Warehouse (BW), SAP-ECC and SAP APO or equivalant
- Excellent communication and influance skill.
- Project management skill
- Other requirements (e.g. Language skills; competencies; expected travel requirements)
- Highly motivated and strong at Self management
- Strong Interaction & Communication skills.
- Fluent in both written and verbal English.
- Open minded, willing-to-do attitude is a must.
- Flexible to work global time zone
- Business Travel Eligibility
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.